July 19, 2013 in Business, Corporate Culture, and 3 others
One of the keys to creating loyal customers and creating positive word of mouth buzz about your brand is to consistently exceed customer expectations. Sounds like an impossible task right?…
April 4, 2013 in Branding, Business, and 2 others
Is your company being honest with your customers? I'm not talking about can you support your claims or are you accurate in your product descriptions. Those are important, too. But…
February 28, 2013 in Branding, Business, and 3 others
When someone questions the integrity of your work publicly, what do you do? In the recent case of H&R Block, they mobilized their workforce to post messages and images on…
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