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February 19, 2013 in Customer Loyalty, Marketing, and 2 others

How Retailers Can Use The 3-Phase Mobile Path To Purchase

By Laurel | Leave a comment

Smartphone penetration has gone over 50% now. Mobile search is rapidly gaining on the number one way people search online. Our society and online use is going mobile and retailers…

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February 12, 2013 in Marketing, media, and 1 other

Optimizing Your Retail Media Reach In This 2 or 3-Screen World

By Laurel | Leave a comment

To stay relevant in the consumer’s minds, retailers need to understand the changing consumers today and how it affects advertising Media Mix. Take my family for example, when we watch…

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February 5, 2013 in Advertising, Marketing, and 2 others

Retailers: The Time To Get Customers To Spend Their Tax Refund Is Now

By Laurel | Leave a comment

If you're a retailer who wants to create a promotion designed to entice customers to spend their tax refund windfall at your store, don't wait until tax day. A lot…

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January 29, 2013 in Advertising, Holidays, and 3 others

How to Put the Super in Your Super Bowl Sale Without Getting Sued

By Laurel | 3 Comments

Successful retail promotions are all about giving customers what they want when they want it. And giving them a reason to shop now. For some retailers, the Super Bowl provides…

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January 22, 2013 in Branding, Marketing, and 1 other

How To Develop a Nose for New Business and Marketing Ideas

By Laurel | One Comment

You may know how your brand is delivered visually. You’ve probably got a firm grasp on what it should sound like. But what should it smell like?  Years ago I…

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January 8, 2013 in Business, Direct Marketing, and 2 others

Was Building Christmas Sales With Coupons Building a House of Cards?

By Laurel | 2 Comments

Over the holidays, many shoppers were keeping their budgets in line by searching out the best bargains, then cashing in on even greater savings with store-sponsored coupons. Macy’s shoppers were…

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December 4, 2012 in Advertising, Marketing, and 2 others

The Art of Naming a Sale – And Getting Higher Sales

By Laurel | 3 Comments

What do you want to bet that every Thanksgiving celebration in America had some kind of conversation around “are you shopping Black Friday sales?”  A simple little question that could…

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November 20, 2012 in Holidays, Marketing, and 1 other

Christmas Doesn’t Come Too Early For Shoppers

By Laurel | Leave a comment

We moseyed around one of the big suburban malls over Veteran’s Day weekend.  Sales were rocking a major department store while shoppers bagged bargains. Amidst it all was a plethora…

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November 13, 2012 in Business, Marketing, and 1 other

Borrow Sales From The Future. And Never Pay It Back.

By Laurel | Leave a comment

The election’s over.  And while we advertisers can finally enjoy an abundance of better quality avails from the TV stations, no one knows how (or if) the denizens of D.C….

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October 16, 2012 in Business, Customer Loyalty, and 1 other

One Bad Salesperson Can Lose You a Lot More Than One $500 Sale

By Laurel | One Comment

It doesn’t happen very often.  But I’m ticked off.   It was time for me to get a new laptop, and I’d been looking forward to it for awhile. It’s exciting,…

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