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July 22, 2014 in Advertising, Promotion, and 1 other

Does a Sale By Any Other Name Sell Just As Sweet?

By Laurel | Leave a comment

Can you drive retail sales without naming your sale? There seems to be a growing trend by retailers to not give their weekly sales a name. Used to be, if you…

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July 16, 2014 in Ad of the week, Customer Service, and 3 others

Ad of the Week: Grand Home Furnishings – Happy

By Laurel | Leave a comment

Okay, I don't usually do this, but this week's Ad of the Week is one of our own. It's the launch of a new campaign for our client Grand Home…

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July 15, 2014 in Content Marketing, Customer Loyalty, and 5 others

7 Ways To Get Your Customers To Work For You

By Laurel | Leave a comment

Your regular customers have always been a key to your business' success, just by the fact that they repeatedly buy from you. But there are so many other ways to…

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July 11, 2014 in Customer Loyalty, Data, and 2 others

How One Poorly Timed Email Can Undo $Millions of Marketing Money

By Laurel | Leave a comment

If you're gong to connect with your customers via email to congratulate them on a milestone with your product, don't wait for months after the milestone to do it. Especially…

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July 10, 2014 in Content Marketing, Social Media, and 1 other

How Has Blogging Changed? Some of Today’s Top Bloggers Have The Answer

By Laurel | 3 Comments

For this, our 500th blog post, I'm looking back at how blogging has changed since this whole thing started. And I've asked a number of bloggers for their thoughts on…

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July 9, 2014 in Ad of the week,

Ad of the Week: Dtac – Baby

By Laurel | Leave a comment

Some basic human emotions translate well in any language. Such is this spot for Dtac, a tel-com provider in Thailand. It not only deals, in a very touching way, with…

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July 8, 2014 in Advertising, Customer Service, and 4 others

One Key Data Point That Can Increase Retail Traffic & Sales

By Laurel | Leave a comment

Better motivation to shop. Better closing tool. Better customer experience. All things you can achieve if you just know how your customer wants to pay and can customize the experience…

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July 2, 2014 in Ad of the week, Advertising, and 2 others

Ad of the Week: Always – #LikeAGirl

By Laurel | Leave a comment

It feels like one of the best Dove campaigns we’ve seen in recent years. In fact, watching it the first time, I thought it was. But the advertiser bringing us…

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July 1, 2014 in Customer Loyalty, Customer Service, and 1 other

5 Ways To Get Customer Data At The Point Of Sale – Without Losing Customers

By Laurel | Leave a comment

Where do you draw the line between your need for data and your need to not annoy your customers and drive them away? We all know that getting your customer's…

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June 25, 2014 in Ad of the week, Humor, and 2 others

Ad of the Week: HelloFlo – First Moon Party

By Laurel | Leave a comment

It's not often a web video about having your first period will make a 50ish dad burst out laughing at his computer, not once, but multiple times. But HelloFlo's video…

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