July 12, 2016 in Customer Centric Marketing, Customer Loyalty, and 7 others

10 Reasons Your Company’s Survival Depends on Understanding Your Customer’s Journey

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We now have the ability to understand what our customers want and how they want to engage with brands, stores or manufacturers. With all this data available, you can create a customer journey map. With it you can create customized customer experiences that will attract shoppers and keep them engaged over the long haul, creating loyal customers.

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June 3, 2016 in Corporate Culture, Customer Centric Marketing, and 2 others

Using Customer-Centric Marketing Strategies to Find What Your Customers Want

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Adopting a customer-centric culture has become a sound strategy for finding and retaining customers. By putting the customer and their needs at the center of everything you do, you are sure to deliver the value they’re looking for. Here’s how you can use customer-centric strategies to find out what your customers want.

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