January 10, 2018 in Ad of the week, furniture retailers, and 1 other
January 8, 2018 in Content Marketing, Digital Marketing, and 8 others
Here’s What Will Happen to Retail in 2018
At the end of every year, I ask the retail marketing experts here at Yaffe to share their insights into what they see coming for retail in the year ahead….
September 26, 2017 in Corporate Culture, Customer Loyalty, and 3 others
Does Great Customer Experience Beat Great Retail Marketing?
You might not compete directly with Starbucks, Amazon, Apple, Virgin or Southwest Airlines, but they are the companies setting your customer’s expectations when it comes to the customer experience. No…
July 26, 2017 in Ad of the week, furniture retailers, and 2 others
Ad of the Week: Crate & Barrel – Welcome Love In
It’s nice to see a big home furnishings retailer create marketing that is not only very inclusive but good storytelling. Crate & Barrel has created a campaign around their wedding…
July 24, 2017 in Customer Loyalty, Customer Service, and 6 others
Using Gamification to Steal Customers from Your Competition
My morning routine is a case study in how you can use gamification in your retail marketing to steal your competition’s customers. You, see, I’m a coffee addict. The first…
March 21, 2017 in Customer Loyalty, Data, and 7 others
Retail One-To-One Marketing Success with Database Management
Knowing what your customer wants and when they want it are the true keys to retail success. One-to-one marketing allows you to put your product or service tin front of your customer…
February 14, 2017 in furniture retailers, Marketing, and 4 others
How to Use Contests and Giveaways to Drive Store Traffic
Contest and giveaways have long been effective tools in the retail marketing toolbox. The old ways of doing them still work today. But there are a whole new batch of…
January 10, 2017 in Branding, Customer Centric Marketing, and 2 others
Keeping a Personal Connection with Customers in Today’s VR, AI, Digital World
It’s easy to see that technology is radically changing the retail environment at an ever-increasing rate. AI is starting to take over online chats and customer service. Virtual reality and…
January 3, 2017 in Customer Loyalty, Data, and 3 others
Retail Predictions for 2017 From Our Retail Marketing Experts
With over 50 years of retail marketing experience, we’ve seen a lot of trends come and go. But, in recent years, retail (and just about everything else) seems to be…
December 6, 2016 in furniture retailers, Marketing, and 2 others